At QCon London 2026, Suhail Patel, a principal engineer at Monzo who leads the bank’s platform group, described how the bank ...
A&P didn’t win by decorating stores better than competitors; it won by redesigning the system behind them. And, in SaaS, the same shift is underway.
With AI, we are experiencing one of the most important interface shifts in technology—from an era of instruction to an era of intent.