At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations. After ...

Monday - Friday, 6:00 - 7:00 PM ET In a Wednesday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company's new platform, "Agentforce," and described ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Health and dental plan company Simplyhealth is using generative artificial intelligence (GenAI) technology to cut the time it takes to respond to customer emails. The company said its use of ...

Salesforce is announcing today the launch of its Einstein artificial intelligence (A.I.) platform that’s implemented into several of the company’s existing cloud services: Sales Cloud, Service Cloud, ...

Vitality is a leading health and life insurance provider that operates under what it calls a ‘shared value model’ - where the driving principle is ‘what is good for our members, us and society’. What ...