What a convenient way to back out of bad management decisions. Just blame it on AI hallucinations. That's it, until you start to wonder why the company about AI dev agents and coding is so ...

The ChatGPT app's support bot hallucinates the program's features. OpenAI currently has no in-app bug reporting, a serious omission. Recent chats show the support bot has gotten more knowledgeable.

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Chatbots posing as human support agents is seriously problematic. In fact, I regard it as fraud. The company knows that people won't be satisfied with simply getting answers from an LLM, so they slap ...