The 2026 Retail TouchPoints Store Design & Experience Benchmark Survey shows there’s an enthusiasm for tools to support digital engagement.

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

After failing to find a buyer for its retail portfolio, the company will shut down and liquidate all 174 stores.

Cognizant Stores 360 aims to unify the retail ecosystem and elevate customer experiences through integrated, automated and predictive capabilities, powered by ServiceNow. Retail has undergone a ...

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. But one survey found ...

While grocers continue to pilot technology that puts AI into the hands of shoppers, companies like Kroger and Hy-Vee are ...

Industry veterans join LumiNicole's Advisory Board as the company prepares to launch 40 automated retail stores and scale its alternative beauty and wellness marketplace nationwide LAS VEGAS, Jan. 12, ...

Retail closings totaled 7,325 in 2024, the highest number of shutdowns since the pandemic. Companies like Joann Fabrics (800 stores closing) join 99 Cents Only and Rite Aid stores in using Chapter 11 ...

Apple (NASDAQ:AAPL) is naming a global head of stores in the latest management change, reported Bloomberg News on Thursday. The tech giant is promoting Vanessa Trigub to a new role as vice president ...

Understaffing a store isn’t headline-worthy. Yet, at many retailers, such inefficiencies forfeit more inventory than the smash-and-grab robberies that go viral or make the news. Inventory loss is out ...

That behavior is now shifting: with agentic AI, shopping is becoming less about finding products and more about expressing intent. Instead of typing keywords or browsing categories, consumers describe ...