The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

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Does your business have a framework for solving problems? Lean expert Art Smalley was one of the first Americans to work for Toyota Motor Corporation in Japan. There, he learned how to problem solve ...

Of the many skills leaders need to be effective, research consistently shows that complex problem solving is paramount. For most of us, however, solving difficult problems and selling the solutions ...

The challenges for marketers today can be overwhelming. Beyond the usual issues of competition, spending and market share, at this time we have to navigate a cultural climate with ever-expanding ...

Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the ...