BOZEMAN, Mont.--(BUSINESS WIRE)--Quiq, the trailblazing conversational customer experience (CCX) platform, is proud to announce that LOOP insurance is live with a customer-facing AI Assistant, built ...

In the ever-evolving landscape of car insurance, customer service plays a pivotal role in shaping the overall experience for policyholders. With the advent of generative AI, the dynamics of customer ...

ChatGPT is one of the hottest technologies on the market. It took the platform only five days to reach 1 million users, a feat that typically takes other technology services months and even years to ...

Insurers' tech executives say alignment of data strategy and data-led approaches can optimize average handling of ...

Mercury joins nationally recognized financial services brands, such as American Express and Capital One in USA Today's ranking. LOS ANGELES, Feb. 24, 2026 /PRNewswire/ -- Mercury Insurance (NYSE/NYSE ...

As the national winner, Wiley received a $2,000 cash award, a gold and diamond lapel pin, and permanent recognition on the Outstanding CSR of the Year sculpture at the Risk & Insurance Education ...

Insurance companies aren't always fun to deal with, nor are insurance costs typically great on one's budget. At the same time, through all the frustration and financial strain, some insurance ...