These days, we take internet-based chatting for granted. We're spoiled by a massive (and admittedly fragmented) ecosystem of direct messaging (DM) services on our phones and PCs, ranging from WhatsApp ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

It’s ironic that the technologies that are meant to bring us closer together usually end up dividing us. Take instant messaging as an example. Right now on my computer I have four varieties, not ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

Instant messaging (IM) can help e-commerce sites capture potential sales, but cost, service and technological hurdles must be cleared before IM can have a major impact, according to analysts. Gartner ...

IBM plans to offer for the first time instant messaging for wireless devices, the company announced Monday. As previously reported, the 80 million users of IBM's Lotus Notes e-mail software will be ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

If the faithful readers of this column had instant messaging, I could tell them right now to read this. Even though I’m guessing most of them are more electronically savvy than I am, good money ...

As more corporate users add instant messaging to their arsenal of communications tools, IT and security experts face the challenge of managing, securing and archiving this data. More than one-quarter ...

There are a lot of instant messaging apps available these days, and we’re here to check out some of the best ones. Instant messaging became normal a long time ago, and not that many people use SMS ...