The sixth installment of our quarterly Business Practice feature involves a group decision gone (or going) awry: You work in the corporate office of a national fast-casual restaurant as a marketing ...

From small committees to national elections, group decision-making can be complicated—and it may not always settle on the best choice. That's partly because some members of the group do research on ...

Groupthink is the term used when decision-making groups make hasty and premature decisions without doing the critical evaluation work required for making well-thought-out and good decisions.

Fundamentally, how does anyone know us as individual leaders and/or judge our leadership effectiveness? The first thing that might come to mind is your personality. Secondly, how you communicate: how ...

A few years ago, I read “Six Thinking Hats” by psychologist Edward de Bono. The core idea is simple: each hat represents a distinct way of thinking about a problem. While the framework is often ...

Values-based decision making differs substantially from more traditional, top-down models of decision making in that everyone in an organization has a part to play in establishing and maintaining the ...

Making the right decision can make or break your career. It can mean the difference between advancing in an organization or getting demoted or even fired. If you agree with that sentiment, great — and ...