Great client relationships deserve your respect, attention and expertise year-round, our guest columnist writes.

Numerous stats show that customer retention is a key component of a business's growth strategy. Companies spend a lot on keeping customers coming back for more. However, a lot of companies don't see ...

Forbes contributors publish independent expert analyses and insights. John Hall covers entrepreneurial topics that help companies grow. Business cycles come and go. But in tumultuous times, knee-jerk ...

Asking asking existing customers to refer them to new prospects is the best way to generate sales leads insurance brokers ...

Whatever your legal specialty, your existing clients may have potential workers' compensation and Social Security disability cases. By referring such cases to experts in those areas, you can reap the ...

Making the transition to managed services will be a long-term process. Don’t expect your client base to sign up with services immediately. Chances are they are happy and comfortable with the products ...

Cross-selling is an art, really. Three-in-four sales professionals claim that cross-selling accounts for 30% of their revenue. Accounting firms have untapped potential in their existing client base ...

As most successful financial professionals know, one of the keys to running a thriving practice is not only to attract and maintain a steady stream of clients, but to also tap into those clients to ...

It’s no secret that competition today is fierce. Add that to the year of the pandemic where many businesses were struggling to survive, and the thought of growth may seem like a stretch goal. However, ...

All attorneys, regardless of their level of experience, should realize the importance of cultivating and fostering relationships with other attorneys. This holds especially true when it comes to ...