Lora Patterson is senior HR advisor at TriNetZenefits. Views are the author's own. In an ideal workplace, there would be no conflicts, but anyone who has worked in an office knows this isn't always ...

Role playing can be a very effective way to help employees learn how to deal with various types of conflict. By acting out their responses in a relatively risk-free environment, employees can test ...

NORWICH — Screaming hysterically, a young man paces in an alley and holds a knife to his throat as a pair of Norwich Police Department officers stand a dozen feet away, trying to communicate with him ...

“Conflict can and should be handled constructively; when it is, relationships benefit. Conflict avoidance is not the hallmark of a good relationship. On the contrary, it is a symptom of serious ...

Have you ever watched a disagreement at work spiral out of control? It happens. Conflict is often a part of life — even in professional settings. But what you may not know is that it can actually be ...

As interest in professionalizing conflict resolution gradually increased in the period after World War II, behavioral science professionals began to analyze and categorize ways that individuals ...

Forbes contributors publish independent expert analyses and insights. I explore personal branding and storytelling in the digital age. No matter what type of environment you work in, you’re likely to ...

Eileen F. Babbitt is Professor of International Conflict Management Practice and Director of the International Negotiation and Conflict Resolution Program at the Fletcher School of Law and Diplomacy ...