Ask open-ended questions to keep the conversation going. Share a fun story to make the talk interesting and help others share ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

One skill I have studied over the course of my 30-year career as a trial lawyer is the art of inquiry. From initial client meetings to preliminary investigation to cross-examination, good information ...